Terms of services

Hotel Policies

Welcome to Hotel Anand Heritage, Shirdi. To ensure a pleasant stay for all our guests, we kindly request you to read and abide by the following hotel policies:

Check-In and Check-Out

Check-In Time: Our standard check-in time is 2:00 PM.
Check-Out Time: Guests are requested to check out by 12:00 PM on the day of departure.

Reservation and Payment

Reservation: To guarantee your reservation, a valid credit card is required at the time of booking.

Cancellation: Cancellations made [mention your cancellation policy, e.g., 48 hours] prior to the check-in date are eligible for a full refund.

Payment: We accept major credit cards. Payment is collected upon check-in.

Smoking Policy

Non-Smoking Property: Hotel Anand Heritage is a non-smoking property. Smoking is strictly prohibited in all indoor areas, including guest rooms and common spaces.

Pet Policy

No Pets Allowed: We regret to inform you that pets are not allowed within the hotel premises.

Extra Guests and Children

Extra Bed: Additional charges may apply for extra beds or persons in the room. Kindly contact our front desk for more information.

Children: Children under [mention age, e.g., 12 years] stay free of charge when using existing bedding.

Conduct and Behavior

Quiet Hours: Please respect our guests’ comfort and observe quiet hours between [mention quiet hours, e.g., 10:00 PM and 7:00 AM].

Prohibited Activities: Any illegal or disruptive behavior will not be tolerated, and guests engaging in such activities will be asked to leave without a refund.

Damages and Liabilities

Guest Responsibility: Guests are responsible for any damages caused to hotel property during their stay.

Liabilities: Hotel Anand Heritage shall not be held responsible for any loss, theft, or damage to personal belongings.

Accessibility

Accessible Facilities: We are committed to ensuring accessibility for all guests. Please inform us in advance if you require accessible facilities.

Privacy and Data Protection

Data Privacy: Your personal information is handled in accordance with our privacy policy. We do not share guest information with third parties.

Thank you for choosing Hotel Anand Heritage. We look forward to providing you with a memorable and comfortable stay. Should you have any questions or require further clarification, please do not hesitate to contact our front desk.