Effective Date: 06/09/2023
This Privacy Policy outlines the practices of Hotel Anand Heritage, located at Pimpalwadi Road, Next to Sai Mandir, Near Vijaya Bank, 423109 Shirdi, India (hereinafter referred to as “we,” “us,” or “our”) regarding the collection, use, and protection of your personal information when you use our services, visit our website, or interact with us in any way. We are committed to safeguarding your privacy and ensuring the security of your personal information. Please read this Privacy Policy carefully to understand how we handle your data.
We may collect the following types of information:
1.1. Personal Information: We may collect personal information such as your name, contact details, email address, and payment information when you make a reservation or interact with us.
1.2. Booking Information: When you make a reservation with us, we collect information related to your stay, including check-in and check-out dates, room preferences, and special requests.
1.3. Usage Data: We may collect information about your interaction with our website, including your IP address, browser type, pages viewed, and the date and time of your visit.
We use the information collected for the following purposes:
2.1. Reservation and Guest Services: We use your personal information to process reservations, manage check-ins and check-outs, and provide you with the best possible guest services.
2.2. Communications: We may use your contact information to send you reservation confirmations, updates, and other service-related communications.
2.3. Improvement of Services: We may analyze usage data to improve our website, services, and guest experience.
2.4. Marketing and Promotions: With your consent, we may use your information to send you marketing materials and promotions about our hotel and related offers.
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
3.1. Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, booking platforms, and marketing partners.
3.2. Legal Obligations: We may disclose your information to comply with legal obligations or respond to lawful requests from government authorities.
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system is entirely secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security.
You have certain rights regarding your personal information, including:
5.1. Access: You can request access to the personal information we hold about you.
5.2. Rectification: You have the right to request the correction of inaccurate or incomplete information.
5.3. Erasure: You can request the deletion of your personal information under certain circumstances.
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at [insert contact information].
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website with a new effective date.
By using our services or interacting with us, you consent to the practices described in this Privacy Policy. Please review this Privacy Policy periodically for any changes.
Thank you for choosing Hotel Anand Heritage. Your privacy and satisfaction are important to us.
